Terms And Conditions

Welcome to SCM-Supply, a comprehensive marketplace platform for sourcing tools, equipment, and industrial supplies. These Terms and Conditions govern your use of our platform and services. By accessing or using SCM-Supply, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account, placing an order, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Platform Description

SCM-Supply operates as a marketplace connecting buyers with suppliers of tools, equipment, and industrial supplies. We facilitate transactions between buyers and sellers but are not directly involved in the manufacturing or fulfillment of products unless specifically stated.

3. User Accounts

To access certain features of our platform, you must create an account. You are responsible for:

• Account Security — Maintaining the confidentiality of your login credentials
• Accurate Information — Providing current and accurate account information
• Account Activity — All activities that occur under your account
• Notification — Promptly notifying us of any unauthorized use

4. Product Information and Pricing

We strive to provide accurate product information, specifications, and pricing. However:

• Product Descriptions — Information is provided by suppliers and may contain errors
• Pricing — Prices are subject to change without notice
• Availability — Product availability is subject to supplier inventory
• Specifications — Technical specifications should be verified with suppliers

5. Orders and Payment

When placing an order through our platform:

• Order Confirmation — Orders are subject to acceptance by suppliers
• Payment Terms — Payment is due according to the terms specified during checkout
• Price Changes — We reserve the right to adjust prices for unconfirmed orders
• Order Modifications — Changes to confirmed orders may incur additional charges

6. Shipping and Delivery

Shipping terms vary by supplier and product:

• Delivery Times — Estimated delivery times are provided by suppliers
• Shipping Costs — Calculated based on product weight, size, and destination
• Risk of Loss — Risk transfers to buyer upon delivery
• Delivery Issues — Contact us immediately for any delivery problems

7. Returns and Refunds

Our return policy includes:

• Return Period — 30 days from delivery for most items
• Condition Requirements — Items must be in original condition with packaging
• Return Authorization — Required before returning items
• Refund Processing — Refunds processed within 5-10 business days
• Restocking Fees — May apply to certain items or custom orders

8. Intellectual Property

All content on SCM-Supply, including text, graphics, logos, images, and software, is the property of SCM-Supply or its content suppliers and is protected by copyright and trademark laws. You may not:

• Reproduce, distribute, or display our content without permission
• Use our trademarks or logos without written consent
• Reverse engineer or attempt to extract source code
• Create derivative works based on our platform

9. User Conduct

Users agree not to:

• Use the platform for illegal or unauthorized purposes
• Interfere with the platform's operation or security
• Upload malicious code or attempt to hack our systems
• Provide false or misleading information
• Violate any applicable laws or regulations

10. Limitation of Liability

SCM-Supply's liability is limited as follows:

• Platform Availability — We do not guarantee uninterrupted service
• Product Quality — We are not responsible for product defects or quality issues
• Third-Party Actions — We are not liable for actions of suppliers or other users
• Damages — Our liability is limited to the amount paid for the specific product

11. Indemnification

You agree to indemnify and hold harmless SCM-Supply, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the platform or violation of these terms.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Termination

We reserve the right to terminate or suspend your account at any time for violation of these terms or for any other reason at our sole discretion. Upon termination, your right to use the platform ceases immediately.

14. Governing Law

These terms are governed by the laws of the jurisdiction where SCM-Supply is incorporated. Any disputes will be resolved in the courts of that jurisdiction.

15. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our platform and will become effective immediately. Your continued use of the platform constitutes acceptance of the modified terms.

16. Contact Information

For questions about these Terms and Conditions, please contact us at our contact page or email us at legal@scmsupply.com.

Last Updated: November 22, 2025